Pair Privacy Policy

Last Updated: June 08, 2026

1. General Provisions & Scope of Application

Welcome to use the Pair mobile application (hereinafter referred to as the "Platform"). We prioritize user privacy protection and data security as core operational principles. We strictly comply with applicable laws and regulations, adhere to the principles of legality, fairness, necessity, and good faith, and conduct all personal information processing activities in a standardized manner.

This Privacy Policy is formulated to fully and clearly inform users of our practices regarding the collection, use, storage, disclosure, and protection of your personal information, as well as to clarify your legitimate rights and interests concerning personal data protection.

This Platform is exclusively available to users aged 18 and above. Individuals under the age of 18 are not permitted to register accounts or access any services provided by the Platform.

2. Types of Personal Information We Collect

In strict compliance with legal requirements and the minimum necessity principle for service provision, we only collect the following user information to ensure stable platform operation, optimize service quality, and improve product functions. We do not collect excessive or unauthorized user data.

  1. Account and Profile Information: Includes the email address used for registration, custom username, profile picture, gender, date of birth, region, and other profile information actively filled in and edited by users.
  2. Device Information: Includes device model, operating system version, unique device identifier, IP address, network connection status, system language, and other hardware and network data of your terminal device.
  3. Service Usage Data: Includes account login records, in-app browsing history, interaction records, friend connection data, in-app chat content, user reports and complaints, service usage duration, usage frequency, and other behavioral data generated during your use of the Platform.
  4. Payment Information: All paid services on the Platform, including membership subscriptions and virtual item purchases, are processed through official and authorized payment channels such as Google Pay. We do not collect, record, or store any sensitive payment information, including bank card details, payment passwords, or transaction keys.

Account Cancellation Entry: https://www.pair-chat.com

3. Rules for Personal Information Usage

We solemnly undertake that all collected personal information is only used for the legitimate, reasonable, and necessary service scenarios stated below, and will not be abused or misused beyond business requirements.

  1. To ensure the stable operation of all basic Platform services, continuously iterate product functions, and enhance overall user experience;
  2. To provide personalized content matching, customized recommendations, and exclusive content display based on compliant user usage data;
  3. To identify and block fraudulent behaviors, spam messages, unauthorized service abuse, and other irregular activities, so as to protect user account security and maintain stable platform operation order;
  4. To provide after-sales support including customer consultation, fault troubleshooting, problem resolution, and feedback processing;
  5. To fulfill legal compliance obligations and cooperate with regulatory inspections in accordance with applicable laws, regulatory provisions, and industry standards.

4. Personal Information Sharing & Disclosure Rules

We will never sell, rent, resell, or illegally trade any user personal information. We may only share or disclose necessary user data under the following legitimate and compliant circumstances:

  1. Where explicit authorization or voluntary consent has been obtained from the user;
  2. To share necessary data with qualified third-party service providers (including cloud storage providers, data analytics institutions, message push service providers, etc.) to support core Platform functions. All shared data is prohibited from unauthorized use or secondary dissemination;
  3. When required by applicable laws and regulations or mandatory official orders and investigation requests issued by judicial or regulatory authorities;
  4. When necessary to protect personal safety, account security, platform operational security, and public interests;
  5. In the event of corporate merger, acquisition, asset transfer, liquidation, or other major business restructuring, provided that the information recipient has signed a confidentiality agreement and assumes equivalent privacy protection obligations.

5. Data Storage & Security Protection Measures

We have established a comprehensive and rigorous data security system. Through technical and institutional measures including encrypted data transmission, refined access permission control, regular security audits, firewall protection, and real-time risk monitoring, we fully protect user personal information and prevent data leakage, tampering, loss, and misuse.

We only retain user personal information for the shortest period necessary to fulfill the collection purposes and maintain normal Platform services. Upon the expiration of the storage period, we will completely delete or anonymize user data in accordance with legal requirements to eliminate personal identifiability.

6. User Rights Regarding Personal Information

Users may independently exercise the following legitimate personal information rights through the Platform’s built-in settings or official customer service channels:

  1. Query, view, verify, correct, and supplement personal account and profile information at any time;
  2. Apply for deletion of personal information and apply for account cancellation;
  3. Withdraw previously authorized personal information processing permissions at any time and terminate corresponding data processing activities;
  4. Request a copy of your personal information, and raise inquiries, objections, or complaints regarding our data processing rules.

Official Inquiry & Complaint Email: service@pair-chat.com

7. Minor Privacy Protection

This Platform is intended exclusively for adult users. We do not provide services to minors and will not actively collect any personal information from minors.

If minor information is mistakenly collected due to system identification errors or false user registration, we will completely delete the relevant data and terminate all access permissions of the corresponding account immediately upon verification.

Child Safety Standards: https://www.pair-chat.com/children-safety-policy.html

8. Third-Party Service Disclaimer

The Platform may embed third-party SDKs, advertising modules, data statistics tools, external links, and other third-party services. Such services are independently operated by third-party providers. Data processing generated from your use of third-party services is subject to the corresponding third-party privacy policies. We shall not be liable for any data processing behaviors of third-party service providers.

9. Policy Updates & Notification

We reserve the right to revise and update this Privacy Policy in accordance with product iteration, business adjustment, and updates of applicable laws and regulatory policies. Updated terms will be announced via in-platform notices or official website publications.

For major updates affecting users’ core rights and interests, we will provide prior notification through in-app pop-ups, in-site messages, or bound email to ensure users’ right to know and choose.

10. Contact Us

If you have any questions, suggestions, or complaints regarding this Privacy Policy or our data processing practices, please contact us via the official channels below: